Customized Services Account Manager

US-MO-Chesterfield | US-IL-Mt. Sterling
Job ID
Category (Portal Searching)
Sales/Business Development


Location: St. Louis, Mt. Sterling, or within the Territory (Eastern US) 

Department: Sales/Business Development – Dot Customized Services 

Reports To: Director – Dot Customized Services


Your Role: The CSAM will call on Dot’s suppliers to acquire new and increase current business within our Sample Express and Customized Services’ programs.  This person is responsible for selling the features/benefits of our program as a supply chain solution for suppliers & brokers. Additionally, this person is responsible for selling the many components of DCS including packaging, assembly, and fulfillment opportunities.

  • Understands and analyzes our supplier’s current business methods and identifies their business needs to create and influence their actions on Dot’s Customized Services’ tailored sample and fulfillment solutions.
  • Calls upon and presents to numerous departments (Sales, Supply Chain, Marketing, Accounting) at existing Dot suppliers, in all channels/categories.
  • Works closely with internal teams to uncover opportunities with current suppliers and effectively implements and launches solution programs for our suppliers.
  • Applies lean thinking and tools to identify and eliminate waste in all areas of the position.


Role Specifics:

  • Travel – Overnight travel required (6-8 nights per month). Ability to travel without restriction by all modes of transportation, including car, plane or train to attend meetings or trainings.

What Can Dot Offer You?

As a family-owned and -operated company for the past 55 years, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:

  • Competitive salary and bonus program
  • 401(k) and profit-sharing plan
  • Significant advancement opportunities

 Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies

   regarding safety.


 EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation,      disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.


We Need You To Have:

  • Bachelor’s degree or comparable Dot experience
  • Minimum of 2 years’ industry or related experience
  • Effective communication skills
  • Ability to go on lengthy day trips, possibly several per month

We’d Like You To Have:

  • Demonstrated aptitude for strong analytical, strategic thinking/planning and problem solving skills.


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