Dot Foods, Inc.

  • Accounts Receivable Customer Analyst

    Job Locations US-IL-Mt. Sterling
    Job ID
    Category (Portal Searching)
  • Overview

    Location: Mt. Sterling, IL        Department: Accounts Receivable/Credit         Reports To: AR Supervisor


    Your Role: Responsible for research and resolution of partner (customer or supplier) behavior and payment variances.


    • Provide analytical expertise in managing partner portfolios to develop work processes that enhance efficiency and productivity
    • Initiate communication (current and proactive) with appropriate process partners to correct root causes, prevent re-occurrence and streamline processes
    • Contact and work with partner and partner teams, across different levels and layers, to secure resolution of claims and solve root cause of problems
    • Collaborate with partners to analyze current processes and establish mutually beneficial improvements
    • Develop and leverage internal and external relationships to improve business processes
    • Assists in training new employees on AR Processes
    • Applies lean thinking and tools to identify and eliminate waste in all areas of the position.


    Role Specifics:

    •           Travel – Occasional overnight travel for internal trainings and meetings. Must have ability to travel

                 independently as needed, without restriction by all modes of transportation, including car, plane, or train.



    We Need You To Have:

    • Bachelor’s degree in Accounting, Finance, or other business related field
    • Excellent written and verbal communication skills
    • Excellent analysis and problem solving skills
    • Excellent interpersonal skills in dealing with internal and external customers
    • Excellent organization and follow up skills

    We’d Like You To Have:

    • Ability to work independently as well as within a team environment
    • Thorough understanding of general bookkeeping or accounting information
    • Excellent Excel skills, including a good working knowledge of V-Lookup and Pivot Table functions

    What Can Dot Offer You?

    As a family-owned and -operated company for the over 55 years, Dot Foods has created a strong family culture within the business. As a vital part of that family unit, we want to ensure you feel included and respected for any differing ideas. We appreciate those opinions and count on them to make us successful. In addition to an inclusive working environment, we will provide you with:


    • A friendly working environment
    • Highly competitive compensation and benefits package
    • Significant advancement opportunities

    Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.


    EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.


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